Frequently Asked Questions
How long does shipping take?
Once shipped U.S. orders typically arrive within 7-10 business days depending on carrier timing and location. Tracking information is sent as soon as your order is ready to leave the alley.
Shipping Rates
We offer a flat rate shipping fee of:
$10 on orders up to $16.99
$14 on orders $17-$84.99
$85 or more ship free.
Shipping costs continue to rise, but we do our best to keep rates as low as possible while ensuring your items arrive safely.
Returns & Exchanges
All items are handmade and one-of-a-kind, so we do not accept returns or exchanges. If something isn’t right, contact us within 7 days of delivery at alleycatsanonymousco@gmail.com or use our contact form and we’ll work with you to make it right.
Do orders really help rescue animals?
Yes! A portion of every order supports rescue and shelter animals because Alley Cats Anonymous Co. started with one rescued cat who completely changed everything. Every purchase helps another stray get a second chance.
Are your items one of a kind?
Fabric bags are made in small, limited runs, so quantities are low and styles may not be restocked. Items made from rescued denim and found materials are one of a kind—no two are exactly the same. Once a piece is gone, it's gone. That also means you're getting something uniquely yours, not mass produced, not repeated, and not something you'll see everywhere else. If you see something you love, we recommend ordering it while it's available.
Where are your products made?
Items are handmade in the USA. Using ethically sourced materials such as rescued denim and upcycled materials.
Do you ship outside the U.S.?
Not yet.
Right now we ship within the U.S. while we grow and keep things running smoothly.
International shipping may sneak into the alley later